Quality Quest on LinkedIn has run for over 30 editions. The Quality Signal on Substack goes deeper. Everything else lives on LinkedIn Pulse and Medium. All of it is written for people who want to think, not just nod along.
Certain numbers acquire authority far beyond what they actually deserve. Put a percentage on a dashboard, add a green arrow beside it, compare it with last quarter, and suddenly something that would otherwise require a proper explanation becomes a management fact. Nobody needs to say much more because the number looks precise, and precision has always had an unfortunate habit of being mistaken for truth. Automation percentage is one of the clearest examples of that habit.
Read on LinkedIn Pulse ↗All articles link to their original publication on LinkedIn Pulse, Medium, or Substack. Quality Quest is Brijesh's newsletter on LinkedIn. The Quality Signal is published on Substack.
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